Returns

If you are not completely satisfied with your purchase, you may return it within 14 days of receiving your order. We believe in the quality of our products and want you to feel confident in your purchase.

To initiate a return, please contact our customer service team at ambienceskinandbody@gmail.com. 

When returning a product, please make sure it is in its original packaging. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Once we receive your return, our team will inspect the product to ensure it meets our return policy criteria. If the product is eligible for a refund, we will process it within 14 days and issue a refund to your original payment method.

Please note that shipping fees are non-refundable, and you will be responsible for the return shipping costs unless the return is due to a defect or error on our part.

If you receive a damaged or defective product, please contact our customer service team immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.